Privacy Policy

We collect information directly from you and automatically through your use of the Service:

a. Personal Information You Provide

• Full name, email address, phone number, business name, job title
• Any other details you provide in forms or communications

b. Usage & Technical Data

• Platform usage analytics
• Log data (e.g., IP address, device type, pages accessed)
• Performance and diagnostic data necessary for service delivery

c. Integrations & Operational Data

Information collected or processed through integrations with third-party systems or connected infrastructure as necessary to support the Service.

“Personal Information” means any information that identifies or could reasonably identify an individual user.

• Provide, maintain, and improve the Service
• Manage your account and communicate with you
• Respond to your requests and support inquiries
• Ensure security, compliance, and regulatory reporting
• Analyze usage patterns to optimize platform performance
• Conduct internal research and development

We will not sell your personal information to third parties for marketing without your consent.

Where required by applicable law (e.g., GDPR), we process personal information based on one or more lawful grounds, including:

• Performance of a contract with you
• Your consent
• Legitimate interests (e.g., improving the Service)
• Compliance with legal obligations

All third parties who receive personal data are required to use it only for the purposes we disclose and under confidentiality obligations.

We may disclose your information:

• To comply with applicable laws, legal processes, and government requests
• To protect our rights, property, safety, or that of users
• To authorized service providers and partners working on our behalf
• In connection with a corporate transaction (e.g., merger, acquisition)

All third parties who receive personal data are required to use it only for the purposes we disclose and under confidentiality obligations.

We use cookies and similar technologies to:

• Support platform functionality and user preferences
• Gather analytics for improvement of the Service

You can manage and disable cookies through your browser settings, though this may affect how the Service functions for you.

• As long as necessary to provide the Service
• To comply with legal requirements
• To resolve disputes and enforce agreements

Some information may be archived or anonymized for longer-term analytical or compliance purposes.

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, or misuse. These include industry-standard security technologies and procedures.

However, no data transmission over the internet or storage system is entirely secure. You are responsible for maintaining the confidentiality of your account credentials.

Depending on your location and applicable law, you may have the right to:

• Access or update your personal information
• Request deletion of personal data
• Object to certain processing
• Withdraw consent where applicable

To exercise any of these rights, please contact us at the contact information below.

We may update this Privacy Policy from time to time. When changes are made, we will revise the Last Updated date at the top. Continued use of the Service after modifications constitutes acceptance of the updated policy.

• Phone: +256312444600
• Email: [email protected]
• Address: Oilnexus Platform, 9 Riverside Drive, Nairobi, Kenya